F A Qs

 

FREQUENTLY ASKED  QUESTIONS

 

What Is The Minimum Order Value To Place An Order?

We Do Not Have Any Restriction On Order Value.

Do I Have To Pay A Delivery Charge To Place An Order?

No Delivery Is Free,All Orders Qualify For Free Economy Delivery.

Who Can Place An Order?

Anyone Who Is In  Trade Of Any Type Of Business Can Place Order,We Supply To Almost Every Sector Of The Trade Industry.

Is It A Must To Open An Account On Your Website?

No, You Can Use Our Express Checkout Option To Do A Quick Purchase.

But We Have Special Benefits For Our Registered Members Which Are Quiet Beneficial On A Long Run.

Do You Supply To Only VAT Registered Companies?

No We Can Supply To Anyone In Anytype Of Business Like Self Employed,Online Traders,Market Traders,Car Boot Traders Etc.

Does The Prices Have Any VAT?

Yes All Prices Are Included VAT If Applicable.

Can I Claim Back My VAT?

Yes If you Are A VAT Registered Company You Can Claim Back,All The Invoices Sent Has A Full Summary Of Nett & Gross Figures.

Is It Secure Enough To Pay Through Your Website?

Yes 100% As We Only Use Fully Secured Transactions & Even Our Website Is COMODO Secured For Extra Security.

Can I Pay Via Different Method Apart From Credit Or Debit Paypal Option?

Yes We Do Accept BACS Payments But Stock Will Only Be Despatched Once The Payment Gets Confirmed In The Bank.

What If The Stock Arrives But It Has Shortage Or Damage Goods?

You Get Three Working Days To Update Us For Any Shoratges Or Damages

Via Email To The Warehouse & We Will Issue A Credit Note For A Refund.

What If We Are Not Happy With The Purchase At All?

As We Believe In Long Relations You Can Return Our Stock & We Will Refund The Full Amount You Paid

Via Cheque Or Bacs Back To You Within 14 Working Days After Receiving The Stock Back In Good Condition.

Do You Export Outside UK?

No Not For The Time But We Have Plans In The Coming Future To Start Exports.

What If I Want To Complain About Anything?

You Can Email Your Complain With All The Details To admin@wholesale-cashandcarry.com

We Promise It Would Be Looked Into By Higher Department To Resolve The Issue On A Best Possible Standard.